Dynamsoft Forums

I have this really annoying issue with the SCM Anywhere service not restarting on a server reboot even though it IS set to Automatic start. Any solution to this issue?

Hi,

Are you able to start the SCM Anywhere service manually? If yes, the possible cause of the problem is that the SQL Server service hasn't been started when the system attempts to start the SCM Anywhere service. To solve the problem, you can go to "Computer Management -> Services", right-click on "Dynamsoft SCM Anywhere Standalone 2.2" and choose "Properties". Afterwards, go to the "Recovery" tab and change the value of "First failure" from "Take No Action" (default) to "Restart the Service". After resetting the value of "Restart service after" accordingly, you can apply the change and try again.

If you cannot start the service manually, you can check out the following article to troubleshoot the problem.
http://kb.dynamsoft.com/questions/495/T ... be+started.

Please keep me updated on this issue.

OK, I will give that a shot - starting the service manually works fine.

Glad to hear that.

Please feel free to let me know with any further questions.