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Joined: Tue Aug 15, 2006 9:37 pm
Posts: 5
For those who need to upgrade to Issue Tracking Anywhere 3.3, please note:
1. Please backup your old database before installing the new one.
2. Click the installer wizard to install the new one.
3. If you upgrade from 2.0, please write to itasupport@Dynamsoft.com to ask for upgrade.

_________________
Ivan
DynamSoft support team
http://www.dynamsoft.com/


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Joined: Thu Feb 07, 2008 8:09 am
Posts: 2
Cannot install becasue there are amny users still connected. How can I stop the ITA 3.1 application or notify all users to log out? The install keeps failing...


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Joined: Tue Mar 08, 2005 12:23 am
Posts: 1315
Your problem shouldn't happen when upgrading to Issue Tracking Anywhere 3.2. Please restart the IIS, and try reinstalling ITA3.2.

Thanks,


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