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Joined: Thu Mar 19, 2009 2:17 pm
Posts: 2
Any file that is checked out via SourceAnywhere for VSS by our OS X users is locked. When checked out using the MS VSS software we do not experience this.

Is there a setting in SourceAnywhere for VSS than may be causing this?


   


Joined: Tue Mar 08, 2005 12:23 am
Posts: 1315
Hi there,

When you say a file is locked, do you mean other users cannot work on the file when it is checked out a user? If so, please go to VSS Administrator-> Tools->Options->Genaral and make sure "Allow multiple checkouts" is checked. If not, would you please be more specific?

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Catherine Sea
Dynamsoft Support Team
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Joined: Thu Mar 19, 2009 2:17 pm
Posts: 2
They are locked for the user that checks them out.


   


Joined: Tue Mar 08, 2005 12:23 am
Posts: 1315
Hi,

I am sorry I am not sure what you mean. To help us troubleshoot the issue, would you please send a screenshot of the error to sawvss@dynamsoft.com? Or you can contact us via LiveHelp to schedule a GoToMeeting. With GoToMeeting, you can share your desktop with us and we can help you solve the problem more efficiently. LiveHelp can be found here: http://www.dynamsoft.com/Support/livehelp.aspx

Thanks.

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Catherine Sea
Dynamsoft Support Team
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