Dynamsoft Forums

I am using SAW v5.2 with Windows 7 x64.

When I try to set a working folder, the application froze. I can't choose a folder. I have the same problem when trying to add a file to a project. The problem is that I was able to add or set working folder last week ... I did not change the SAW version ...


Any idea?

Max

Hi Max,

Sorry for the delay.

Do you have any special devices attached to the computer? If so, can you remove it and try again?

Meanwhile, I recommend that you upgrade SourceAnywhere for VSS 5.2 to version 5.4 (free upgrade) or version 6.0 for better performance and compatibility. You can check the what's new page here for more details.

For instant help, you can contact our support team via online chat:
http://www.dynamsoft.com/support/livehelp.aspx

Regards.